Exception while logging hours via Rapid Board

[Mary Lopez]

Tried to add work hours to an issue from the Rapid Board. Last night we upgraded to Jira 4.4.4 and Greenhopper 5.8.4.

An exception occurred

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

• Exception: Unable to get value of the property 'bind': object is null or undefined
• Resource: http://172.31.8.200:8090/s/en_USr933lg/664/1/1/_/download/superbatch/js/batch.js</li<>>
• Line: 277

Environment

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; FunWebProducts)

[AhmadDanial]

Hey there, Mary.

Can you try to enable the Safe Mode in your JIRA instance and ONLY enable the GreenHopper plugin to see whether the error is still there? There is a possibility that it is caused by a third party plugin.

Warm regards,

Danial