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Exclude time in some status from resolution time

Nadezhda Gitels
Nadezhda Gitelson
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April 19, 2016

How can I exclude time the issue spent in some status ("Waiting for weedback") from resolution time report? In Jira, not JIRA Service Desk. 

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Rebecca Haviv
Rebecca Haviv
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July 17, 2016

I am facing the same issue. Have you found a solution?

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