We have developed a number of approval based workflows that required evidence (an audit trail) be captured for all steps in that specific issue. The ability to export the initial request, all approval steps and who approved or rejected a request, potentially any attachments (if possible) and the final result or completion step - all in a single piece of evidence (preferably a multi-page PDF) or a single email with all audit history in its body content and supporting files attached.
I have not found a native method to accomplish this in a heavily regulated industry, such as ours, using Jira, but hoped a 3rd party add-on might have been used by others in the community to accomplish the above.
Greatly appreciate your input or solution for the above challenge we are facing.
Hi @Eric Gaffin
You can export all issue-related history (which includes status transitions) using our app Raley Emails Notifications.
The export can be either a PDF report or an email and this can be either triggered by a workflow transition or a scheduled one, based on CRON expression.
Please have a look at our wiki for details here.
We as developers of this app can help you setting this up.
Cheers,
Vladimir | RaleyApps
Hi Eric,
I'm from Midori, developer of the Better PDF Exporter for Jira app.
I think your requirements could be fulfilled with it:
https://marketplace.atlassian.com/apps/5167/better-pdf-exporter-for-jira?hosting=server&tab=overview
Please open a ticket in our support desk to discuss the details.
https://midori.zendesk.com/hc/en-us/requests/new
Regards,
Ferenc
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