Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Failed to Retrieve user

Santeep_Sudhakaran
Santeep_Sudhakaran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 24, 2019

Please look into it. We cannot assign the ticket to any users.

Answer
Watch
Like Be the first to like this
458 views

2 answers

1 accepted

0 votes
Answer accepted
Jason Stork
Jason Stork
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 24, 2019

It has been resolved for me,

View More Comments
Santeep_Sudhakaran
Santeep_Sudhakaran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 24, 2019

Yes, Working now. Thanks.

Like
Reply
0 votes
Daren Casey
Daren Casey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 29, 2019

I am seeing this error today.  I can change the "Failed" user to another user, and then back to the proper user.  This helped for a few minutes but Failed to retrieve user xxx came back.

View More Comments
Daren Casey
Daren Casey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 29, 2019

I logged out and then back in, and looks like no problem now - the user names all behaving nicely again.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.