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Failed to retrieve project data

Deleted user June 24, 2024

Hello,

 

I'm getting this message from my Jira project and I don't know why.

 

I can't access the project settings, it says that an error occurred and also the port for opening tickets stopped working. But, I can only access open calls from my account.

 

 

https://ibb.co/pzB7XG9 

https://ibb.co/VTDS9vZ 

1 answer

0 votes
Rudy Holtkamp
Community Champion
June 24, 2024

Hi @[deleted] and welcome to the community,

It looks like you don't have access to the project (anymore), you are probably missing the browse project permission. Maybe somebody deleted you from the project or the permission scheme changed (which excluded you).

So you better get in touch with the project admin or the Jira admin.

Deleted user June 27, 2024

Hi @Rudy Holtkamp

I'm the project administrator, there's no way I can't have access, I'm the one who created the project.

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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