Failed to update the GitLab instance. See the troubleshooting documentation.

[Ryan Danielle Ubana]

I am trying to integrate our Self-managed host GitLab with Atlassian. However I am receiving an error and unable to connect the Gitlab groups. Please contact me at Ryan.Danielle.Ubana@ibm.com. We are using domain ibm.com in our Gitlab instance will this work?

[Marko Blagus]

Hello @Ryan Danielle Ubana

We has similiar problem couple of months ago and I suggest you to raise a ticket on GitLab's service desk. We first raised the ticket on Atlassian support and they told me to raise a ticket on GitLab.

I hope this helps.

Best regards,

Marko Blagus