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Failing to verify Domain DNS

Deleted user May 1, 2022

I have added and attempted to verify my domain onto the Jira platform, however I am unable to verify all our domains DNS records.

This seems to be the same issue which was reported back in January and on other posts around the time such as https://community.atlassian.com/t5/Jira-Service-Management/Unable-to-verify-email-dns-settings/qaq-p/1916688

tmp_jira.png

Can anyone advise on a way to fix this or does it require the Atlassian team?.

1 answer

1 vote
Craig Castle-Mead
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May 1, 2022

Hi,

Assuming the TXT record is correct ( https://www.whatsmydns.net/#TXT/adakify.com ) - I'd suggest this is something you'll need to reach out to Atlassian Support for assistance with

 

CCM

Dirk Ronsmans
Community Champion
May 2, 2022

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