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Community resources
Fast-Track transition fails selectively after ticket creation
Hello,
I have a fast-track transition setup in the create transition in a Jira Service Desk project. I have the fast-track post-function at the very bottom of the list of post-funcitons, and have not created any other post-functions under create. The fast-tract transition has no conditions, no additional actions, and is set to skip Permissions, Validators, and Conditions. The status that the ticket passes through is called "(Hidden Status)" is set to transition through a transition called "Hidden Transition". However, in some cases the fast-track post-function is not completing. In the post-function log it does not throw an error, but in the log details I get the following error:
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:83)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.jira.web.filters.johnson.JiraJohnson503Filter.doFilter(JiraJohnson503Filter.java:79)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.plugins.authentication.impl.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:215)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runInContext(ReentrantThreadLocalBasedCodeContext.java:54)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runInCustomerContext(CustomerContextServiceImpl.java:37)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.inCustomerContext(CustomerContextSettingFilter.java:199)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:132)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:123)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:30)
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at com.atlassian.jira.web.filters.JiraStaticResourceAwareEncodingFilter.doFilterInternal(JiraStaticResourceAwareEncodingFilter.java:20)
at com.atlassian.jira.web.filters.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:59)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:41)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:624)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1650)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:750)
Caused by: org.ofbiz.core.entity.GenericEntityException: while updating: [GenericEntity:Issue][timespent,null][timeoriginalestimate,null][project,10500][description,null][type,10401][number,4216][archived,N][security,10211][resolutiondate,null][id,45203][summary,Add Gregg Adams (MCDSS)][watches,0][creator,JIRAUSER13531][created,2022-03-07 14:08:45.329][reporter,JIRAUSER13531][priority,3][environment,null][timeestimate,null][duedate,null][votes,0][assignee,null][updated,2022-03-07 14:08:48.283][workflowId,58103][status,11800] (SQL Exception while executing the following:UPDATE public.jiraissue SET issuenum=?, PROJECT=?, REPORTER=?, ASSIGNEE=?, CREATOR=?, issuetype=?, SUMMARY=?, DESCRIPTION=?, ENVIRONMENT=?, PRIORITY=?, issuestatus=?, CREATED=?, UPDATED=?, DUEDATE=?, RESOLUTIONDATE=?, VOTES=?, WATCHES=?, TIMEORIGINALESTIMATE=?, TIMEESTIMATE=?, TIMESPENT=?, WORKFLOW_ID=?, SECURITY=?, ARCHIVED=? WHERE ID=? (ERROR: current transaction is aborted, commands ignored until end of transaction block))
at org.ofbiz.core.entity.GenericDAO.singleUpdate(GenericDAO.java:364)
at org.ofbiz.core.entity.GenericDAO.customUpdate(GenericDAO.java:286)
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:266)
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:236)
at org.ofbiz.core.entity.GenericHelperDAO.store(GenericHelperDAO.java:257)
at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1744)
at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1725)
at org.ofbiz.core.entity.GenericValue.store(GenericValue.java:118)
at com.atlassian.jira.issue.IssueImpl.store(IssueImpl.java:1217)
... 514 more
Caused by: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:UPDATE public.jiraissue SET issuenum=?, PROJECT=?, REPORTER=?, ASSIGNEE=?, CREATOR=?, issuetype=?, SUMMARY=?, DESCRIPTION=?, ENVIRONMENT=?, PRIORITY=?, issuestatus=?, CREATED=?, UPDATED=?, DUEDATE=?, RESOLUTIONDATE=?, VOTES=?, WATCHES=?, TIMEORIGINALESTIMATE=?, TIMEESTIMATE=?, TIMESPENT=?, WORKFLOW_ID=?, SECURITY=?, ARCHIVED=? WHERE ID=? (ERROR: current transaction is aborted, commands ignored until end of transaction block)
at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:570)
at org.ofbiz.core.entity.GenericDAO.singleUpdate(GenericDAO.java:358)
... 522 more
Caused by: org.postgresql.util.PSQLException: ERROR: current transaction is aborted, commands ignored until end of transaction block
at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2552)
at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2284)
at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:322)
at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:481)
at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:401)
at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:164)
at org.postgresql.jdbc.PgPreparedStatement.executeUpdate(PgPreparedStatement.java:130)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)
at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeUpdate(PreparedStatementWrapper.java:47)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeUpdate$7(DiagnosticPreparedStatement.java:69)
at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70)
at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeUpdate(DiagnosticPreparedStatement.java:69)
at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:562)
... 523 more
Caused by: org.postgresql.util.PSQLException: ERROR: relation "public.AO_0456E7_SYS_DB_SNAPSHOT_REQ" does not exist
Position: 174
at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2552)
at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2284)
at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:322)
at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:481)
at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:401)
at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:164)
at org.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:114)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:42)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeQuery$5(DiagnosticPreparedStatement.java:59)
at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70)
at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)
at net.java.ao.ForwardingPreparedStatement.executeQuery(ForwardingPreparedStatement.java:40)
at net.java.ao.ParameterMetadataCachingPreparedStatement.executeQuery(ParameterMetadataCachingPreparedStatement.java:10)
at net.java.ao.EntityManager.find(EntityManager.java:750)
at net.java.ao.EntityManager.find(EntityManager.java:700)
at net.java.ao.EntityManager.find(EntityManager.java:611)
at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.find(EntityManagedActiveObjects.java:134)
at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.find(TenantAwareActiveObjects.java:292)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy4374.find(Unknown Source)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerActiveObjects.find(JiraServerActiveObjects.java:108)
at com.softwareplant.system.tenant.core.snapshot.activator.SnapshotRequestAORepositoryImpl.isActive(SnapshotRequestAORepositoryImpl.java:44)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerDatabaseUpgradeApprovalManager.isSnapshotCreationApproved(JiraServerDatabaseUpgradeApprovalManager.java:64)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerDatabaseUpgradeApprovalManager.isApproved(JiraServerDatabaseUpgradeApprovalManager.java:57)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerDatabaseUpgradeApprovalManager.isApprovalRequired(JiraServerDatabaseUpgradeApprovalManager.java:51)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerTenantActivationSystemEndpointInterceptor.handleActivatingStatus(JiraServerTenantActivationSystemEndpointInterceptor.java:37)
at com.softwareplant.system.tenant.core.endpoint.TenantActivationSystemEndpointInterceptor.handleSystemStatus(TenantActivationSystemEndpointInterceptor.java:45)
at com.softwareplant.system.tenant.core.endpoint.TenantActivationSystemEndpointInterceptor.invoke(TenantActivationSystemEndpointInterceptor.java:33)
at com.softwareplant.system.tenant.core.endpoint.TenantActivationSystemEndpointInterceptor.invoke(TenantActivationSystemEndpointInterceptor.java:15)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.TechnicalSystemEndPointInterceptors.run(TechnicalSystemEndPointInterceptors.java:33)
at com.softwareplant.system.tenant.core.TenantSystem.runWithinInterceptors(TenantSystem.java:79)
at com.softwareplant.system.core.TechnicalSystem.invoke(TechnicalSystem.java:207)
at com.softwareplant.system.tenant.core.MultiTenantSystem$MultiTenantSystemEndpointRequestWrapper.invoke(MultiTenantSystem.java:216)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:25)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerBaseURLSystemEndPointInterceptor.invoke(JiraServerBaseURLSystemEndPointInterceptor.java:19)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.transaction.SystemTransactionManagerImpl.invoke(SystemTransactionManagerImpl.java:28)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.interceptors.SessionContextSystemEndPointInterceptor.invoke(SessionContextSystemEndPointInterceptor.java:30)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.tenant.core.endpoint.MonitoringTenantSystemEndPointInterceptor.lambda$invoke$0(MonitoringTenantSystemEndPointInterceptor.java:43)
at com.softwareplant.util.monitoring.DropwizardMetrics.measureOnly(DropwizardMetrics.java:165)
at com.softwareplant.util.monitoring.DropwizardMetrics.measure(DropwizardMetrics.java:64)
at com.softwareplant.util.monitoring.MonitoringImpl.monitor(MonitoringImpl.java:34)
at com.softwareplant.system.tenant.core.endpoint.MonitoringTenantSystemEndPointInterceptor.invoke(MonitoringTenantSystemEndPointInterceptor.java:43)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.interceptors.AuditSystemEndPointInterceptor.invoke(AuditSystemEndPointInterceptor.java:22)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.interceptors.SystemStatusEndpointInterceptor.invoke(SystemStatusEndpointInterceptor.java:20)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.TechnicalSystemEndPointInterceptors.run(TechnicalSystemEndPointInterceptors.java:33)
at com.softwareplant.system.tenant.core.MultiTenantSystem.runWithinInterceptors(MultiTenantSystem.java:94)
at com.softwareplant.system.core.TechnicalSystem.invoke(TechnicalSystem.java:207)
at com.softwareplant.system.tenant.core.MultiTenantSystem.invoke(MultiTenantSystem.java:179)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerMultiTenantSystem.invokeCheckedException(JiraServerMultiTenantSystem.java:122)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerMultiTenantSystem.invokeIfAvailable(JiraServerMultiTenantSystem.java:108)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerMultiTenantSystem.invokeWithinTenantIfAvailable(JiraServerMultiTenantSystem.java:94)
at com.softwareplant.system.manager.jiraserver.environment.event.JiraServerEventListenerProxyImpl.runWithinTenant(JiraServerEventListenerProxyImpl.java:45)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.AbstractJiraServerExtPlatformEventProducer.runWithinTenant(AbstractJiraServerExtPlatformEventProducer.java:65)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.JiraServerIssueEventProducer.handleEvent(JiraServerIssueEventProducer.java:74)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.JiraServerIssueEventProducer.onIssueEvent(JiraServerIssueEventProducer.java:60)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.JiraServerIssueEventProducer.onIssueEventBundle(JiraServerIssueEventProducer.java:53)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:220)
at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:96)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:180)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:175)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchIssueEventBundle(DefaultIssueEventManager.java:129)
at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:73)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)
at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:557)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:842)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:799)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy683.doWorkflowAction(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy3076.doWorkflowAction(Unknown Source)
at com.atlassian.jira.workflow.WorkflowManager$doWorkflowAction$1.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.utils.WorkflowUtil.actionIssueWithFeedBack(WorkflowUtil.groovy:402)
at com.onresolve.scriptrunner.canned.jira.utils.WorkflowUtil$actionIssueWithFeedBack$1.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.FasttrackTransition.execute(FasttrackTransition.groovy:133)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.FasttrackTransition$execute$0.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.conditions.JqlQueryCondition$execute$0.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.AbstractWorkflowCannedScript.execute(AbstractWorkflowCannedScript.groovy:23)
at com.onresolve.scriptrunner.canned.jira.workflow.AbstractWorkflowCannedScript$execute$0.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.workflow.AbstractWorkflowCannedScript$execute.call(Unknown Source)
at com.onresolve.scriptrunner.jira.workflow.AbstractScriptWorkflowFunction$_run_closure2.doCall(AbstractScriptWorkflowFunction.groovy:89)
at com.onresolve.scriptrunner.jira.workflow.AbstractScriptWorkflowFunction$_run_closure2.doCall(AbstractScriptWorkflowFunction.groovy)
at com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl$_execute_closure1.doCall(DiagnosticsManagerImpl.groovy:370)
at com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl$_execute_closure1.doCall(DiagnosticsManagerImpl.groovy)
at com.onresolve.scriptrunner.runner.ScriptExecutionRecorder.withRecording(ScriptExecutionRecorder.groovy:13)
at com.onresolve.scriptrunner.runner.ScriptExecutionRecorder$withRecording.call(Unknown Source)
at com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl.execute(DiagnosticsManagerImpl.groovy:368)
at com.onresolve.scriptrunner.runner.diag.DiagnosticsExecutionHandler$execute$3.call(Unknown Source)
at com.onresolve.scriptrunner.jira.workflow.AbstractScriptWorkflowFunction.run(AbstractScriptWorkflowFunction.groovy:82)
2022-03-07 14:08:48,587 WARN [acme.workflows]: Workflow function running...
2022-03-07 14:08:48,587 WARN [acme.workflows]: 0.0
2022-03-07 14:08:48,616 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:WORKLOG, total primary queue stats: {"maxQueueSize":1,"putCounter":20,"queueFullOnPut":0,"getCounter":19,"timeInQueueMillis":{"count":19,"min":0,"max":1,"sum":4,"avg":0,"distributionCounter":{"0":15,"1":4,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":19,"min":0,"max":1,"sum":1,"avg":0,"distributionCounter":{"0":18,"1":1,"10":0,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":19,"min":0,"max":118,"sum":152,"avg":8,"distributionCounter":{"0":9,"1":4,"10":4,"100":1,"1000":1,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"http-nio-8080-exec-1":2,"http-nio-8080-exec-17":2,"http-nio-8080-exec-19":2,"http-nio-8080-exec-20":2,"http-nio-8080-exec-25":2,"http-nio-8080-exec-5":2,"http-nio-8080-exec-9":2,"http-nio-8080-exec-11":1,"http-nio-8080-exec-12":1,"http-nio-8080-exec-18":1},"indexerNotRunningCounter":0}
2022-03-07 14:08:48,616 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:WORKLOG, total secondary queue stats: {"maxQueueSize":1,"putCounter":3,"queueFullOnPut":0,"getCounter":3,"timeInQueueMillis":{"count":3,"min":0,"max":1,"sum":2,"avg":0,"distributionCounter":{"0":1,"1":2,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":3,"min":0,"max":3,"sum":3,"avg":1,"distributionCounter":{"0":2,"1":0,"10":1,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":2,"min":0,"max":2,"sum":2,"avg":1,"distributionCounter":{"0":1,"1":0,"10":1,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"Caesium-1-3":2,"Caesium-1-4":1},"indexerNotRunningCounter":0}
2022-03-07 14:08:48,616 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:WORKLOG, snapshot primary queue stats: {"maxQueueSize":1,"putCounter":7,"queueFullOnPut":0,"getCounter":7,"timeInQueueMillis":{"count":7,"min":0,"max":1,"sum":1,"avg":0,"distributionCounter":{"0":6,"1":1,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":7,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":7,"1":0,"10":0,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":7,"min":0,"max":19,"sum":26,"avg":3,"distributionCounter":{"0":2,"1":2,"10":2,"100":1,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"http-nio-8080-exec-17":2,"http-nio-8080-exec-25":2,"http-nio-8080-exec-19":1,"http-nio-8080-exec-3":1,"http-nio-8080-exec-5":1},"indexerNotRunningCounter":0}
2022-03-07 14:08:48,618 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:WORKLOG, snapshot secondary queue stats: {"maxQueueSize":0,"putCounter":0,"queueFullOnPut":0,"getCounter":0,"timeInQueueMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{},"indexerNotRunningCounter":0}
2022-03-07 14:08:48,629 ERROR [utils.WorkflowUtil]: Errors: {}
Error Messages: [Error occurred while storing issue.]
Start of logs truncated as they exceeded 300 lines.
Any idea why this is happening? I have confirmed that it is happening on issues created both in the Service Desk portal as well as issues created through Jira Software.
2 answers
Hi @Eric Smith
Hi @Eric Smith
From the log that you have shared, it also appears that it is complaining about another third party plugin, i.e. the Big Picture plugin by Appfire, as shown in the log below:-
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerActiveObjects.find(JiraServerActiveObjects.java:108)
at com.softwareplant.system.tenant.core.snapshot.activator.SnapshotRequestAORepositoryImpl.isActive(SnapshotRequestAORepositoryImpl.java:44)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerDatabaseUpgradeApprovalManager.isSnapshotCreationApproved(JiraServerDatabaseUpgradeApprovalManager.java:64)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerDatabaseUpgradeApprovalManager.isApproved(JiraServerDatabaseUpgradeApprovalManager.java:57)
at com.softwareplant.system.manager.jiraserver.environment.db.JiraServerDatabaseUpgradeApprovalManager.isApprovalRequired(JiraServerDatabaseUpgradeApprovalManager.java:51)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerTenantActivationSystemEndpointInterceptor.handleActivatingStatus(JiraServerTenantActivationSystemEndpointInterceptor.java:37)
at com.softwareplant.system.tenant.core.endpoint.TenantActivationSystemEndpointInterceptor.handleSystemStatus(TenantActivationSystemEndpointInterceptor.java:45)
at com.softwareplant.system.tenant.core.endpoint.TenantActivationSystemEndpointInterceptor.invoke(TenantActivationSystemEndpointInterceptor.java:33)
at com.softwareplant.system.tenant.core.endpoint.TenantActivationSystemEndpointInterceptor.invoke(TenantActivationSystemEndpointInterceptor.java:15)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.TechnicalSystemEndPointInterceptors.run(TechnicalSystemEndPointInterceptors.java:33)
at com.softwareplant.system.tenant.core.TenantSystem.runWithinInterceptors(TenantSystem.java:79)
at com.softwareplant.system.core.TechnicalSystem.invoke(TechnicalSystem.java:207)
at com.softwareplant.system.tenant.core.MultiTenantSystem$MultiTenantSystemEndpointRequestWrapper.invoke(MultiTenantSystem.java:216)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:25)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerBaseURLSystemEndPointInterceptor.invoke(JiraServerBaseURLSystemEndPointInterceptor.java:19)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.transaction.SystemTransactionManagerImpl.invoke(SystemTransactionManagerImpl.java:28)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.interceptors.SessionContextSystemEndPointInterceptor.invoke(SessionContextSystemEndPointInterceptor.java:30)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.tenant.core.endpoint.MonitoringTenantSystemEndPointInterceptor.lambda$invoke$0(MonitoringTenantSystemEndPointInterceptor.java:43)
at com.softwareplant.util.monitoring.DropwizardMetrics.measureOnly(DropwizardMetrics.java:165)
at com.softwareplant.util.monitoring.DropwizardMetrics.measure(DropwizardMetrics.java:64)
at com.softwareplant.util.monitoring.MonitoringImpl.monitor(MonitoringImpl.java:34)
at com.softwareplant.system.tenant.core.endpoint.MonitoringTenantSystemEndPointInterceptor.invoke(MonitoringTenantSystemEndPointInterceptor.java:43)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.interceptors.AuditSystemEndPointInterceptor.invoke(AuditSystemEndPointInterceptor.java:22)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.interceptors.SystemStatusEndpointInterceptor.invoke(SystemStatusEndpointInterceptor.java:20)
at com.softwareplant.system.core.endpoint.SystemEndPointChainImpl.processRequest(SystemEndPointChainImpl.java:29)
at com.softwareplant.system.core.endpoint.TechnicalSystemEndPointInterceptors.run(TechnicalSystemEndPointInterceptors.java:33)
at com.softwareplant.system.tenant.core.MultiTenantSystem.runWithinInterceptors(MultiTenantSystem.java:94)
at com.softwareplant.system.core.TechnicalSystem.invoke(TechnicalSystem.java:207)
at com.softwareplant.system.tenant.core.MultiTenantSystem.invoke(MultiTenantSystem.java:179)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerMultiTenantSystem.invokeCheckedException(JiraServerMultiTenantSystem.java:122)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerMultiTenantSystem.invokeIfAvailable(JiraServerMultiTenantSystem.java:108)
at com.softwareplant.system.manager.jiraserver.environment.JiraServerMultiTenantSystem.invokeWithinTenantIfAvailable(JiraServerMultiTenantSystem.java:94)
at com.softwareplant.system.manager.jiraserver.environment.event.JiraServerEventListenerProxyImpl.runWithinTenant(JiraServerEventListenerProxyImpl.java:45)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.AbstractJiraServerExtPlatformEventProducer.runWithinTenant(AbstractJiraServerExtPlatformEventProducer.java:65)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.JiraServerIssueEventProducer.handleEvent(JiraServerIssueEventProducer.java:74)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.JiraServerIssueEventProducer.onIssueEvent(JiraServerIssueEventProducer.java:60)
at com.softwareplant.extplatform.provider.jiraserver.event.producer.JiraServerIssueEventProducer.onIssueEventBundle(JiraServerIssueEventProducer.java:53)
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Hello Ram thanks for responding to me. Unfortunately its not something I have been able to figure out how to reproduce yet. There isnt one particular way a ticket is being created that causes it to happen, nor are there any field similarities that I have discovered. Its happened in about 6/85 issues that have been created since I put the post-function in production, I will attempt to recreate it in development and then disable the Big Picture plugin. If you have any insight on similarities that may cause this error based on what you are seeing in the logs please let me know.
I will respond as soon as I have something. Thanks for your time.
-Eric
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