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Field does not exist during a search in jql query

Suma Pralhad Kustagi
Contributor
July 27, 2021

Hi,

    When I am trying to search a custom field in a jql query i get error stating

Field  does not exist or you do not have permission to view it..

I have checked the custom field in screens, the context and project..

Can any one let me know how to proceed.

Regards,

Suma

2 answers

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acc1211
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July 27, 2021

Hi Suma 

Can you post the JQL which you are trying to run, here so that we can see what the issue is . Maybe that would be better .

regards

Suma Pralhad Kustagi
Contributor
July 27, 2021

Hi,

     Here you go,

Project=ABC and issuetype=Story and Reliability=Local

where Reliability is a custom field of type Radio Button.

 

Regards,
Suma 

acc1211
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July 27, 2021

Radio button seems to be not searchable in the jql when the searcher is none . but when you change the value to multi-level searcher . it is searchable. this is what i have tested and found out . thank @Nic Brough -Adaptavist- for the input .

 

 

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Alexander Pappert
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July 27, 2021

so you can see the field in the issue view (or you only checked the issue view template and may do not have project access rights)?

in the first case, you should see it in jql, wierd

Suma Pralhad Kustagi
Contributor
July 27, 2021

Hi Alexander,

      Encountered another thing during the search..

  • Fields not searchable, only sortable

Fields not searchable, only sortable

 

Regards,

Suma

Nic Brough -Adaptavist-
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July 27, 2021

That means your field either does not have a searcher, or is of a type that cannot be searched.

Go to Admin -> Issues -> Custom fields and find your custom field in the list.  To the right, find the option "edit" and use it.  What searcher is selected?

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Suma Pralhad Kustagi
Contributor
July 27, 2021

Hi Nic,

  It seems to be None in Search template.. Is that the issue ??

Regards,
Suma

Nic Brough -Adaptavist-
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July 27, 2021

Correct.  Select a new template that does enable search, apply it, and then re-index the project(s) using the field.

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