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Filter question

Max
Contributor
December 6, 2024

I am creating a filter.

Two TMP projects with Tasks issue type only.

But I can't see one Task from one of my projects.

I can't cope with it.

The issue type is Task so why it doesn/t display on my filter?

Kindly have a look:

3 tasks from Project 1

I'll see these tasks on the filter result, it ok. Just shows you more info here:

1.jpg

Here is one task from Project 2:

It ok here, but I can't see it on the next screens

2.jpg

So here is the filter setting:

3.png

Here is my 1 task from Project 2, still working ok:

4.jpg

Here is the problem:

5.jpg

 Just choosing the Task type of issue my task (from Project 2) is no longer here O_0

But why? All issue type is Task... I don't get it.

Could you let me know?

3 answers

1 accepted

5 votes
Answer accepted
Rik de Valk
Community Champion
December 6, 2024

HI @Max , 

That's some pretty weird behaviour there. I guess there's either a glitch, or there's multiple Issue Types called Task or very similar. 

Are you Jira Administrator? And can you check the list of Issue types in the Jira Administration? 

Max
Contributor
December 6, 2024

@Rik de Valk Hi!

This is what I've done:

7.png

I've changed the issue type from Task... to Task

and it is working now)

8.png

I've tried to change it like it was before, but this issue is here... actually, this is what I wanted to do... but I don't get the reason for the previous filter behavior.

I've opened the issue types to see the issue types on the project, but there is just one type of Task.

9.png

Right now it is all working ok, but I still don't get the reason ^_^

Am I doing something wrong? or was it the bug?

Max
Contributor
December 6, 2024

@Jack Brickey thank you! here is what I got (see above). 

2 votes
Jack Brickey
Community Champion
December 6, 2024

Hi @Max , can we reset the query and start over?

  1. first try querying each project independently with just the one project and only Task. Does that work as expected?
  2. next try adding the second project 
Jack Brickey
Community Champion
December 6, 2024

I would also be interested in the actual JQL. Cany you click on the advanced tab and share the JQL?

Jack Brickey
Community Champion
December 6, 2024

Also, please choose a color other than red when using dark mode. It is challenging to discern on some devices/screens.

Like Max likes this
Max
Contributor
December 6, 2024

@Jack Brickey sorry, you are right

I'll do so)

0 votes
Max
Contributor
December 6, 2024

additional info

I can see the task by choosing these settings on the filter

6.png

How does it work? I don't get it at all ^___^

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