Filter to search cases that have not been assigned in the past 24 hours

[RP]

Is there a way to create a JIRA search that will show cases that have not been issued an assignee in the past 24 hours?

Any and all ideas are appreciated.

Thank you

[Sreenivasaraju P]

HI @RP ,

Welcome to the community. 

Do you mean, assignee was not changed in last 24 hours, if yes you can try below query.

assignee changed BEFORE -24h 

You can other criteria like project name , issue type, status ..etc to the above query like

project = "your project name" and issuetype = "your issue type" and status = "status name" and assignee changed BEFORE -24h 

[RP]

@Sreenivasaraju P Thank you for your reply. The idea is for the search to show- if a case has not been assigned an analyst within 24 hours. How would the search look like in this scenario?

[Sreenivasaraju P]

you mean the ticket is unassigned, even after 24 hours from the creation time? If yes,

assignee is EMPTY and created < -24h

[RP]

@Sreenivasaraju P Yes