Filtering last comment time

[László Földesi]

Hi

Please help me. I want to create a filter to check the inactive tickets.

I using the last comment time, and it working well on those cases when the last comment permission is public, but dont if the last comment restricted to developers.
Do you know how can involve the restricted comments in the filter?

Now using this:

"Last comment time" < -7d

[Gökçe Gürsel {Appfire} · Accepted solution]

Hi @László Földesi ,

You can do this using Enhancer Plugin for Jira.

All you need to do is to add  First/Last Comment Date custom field in Enhancer and you can do searches using this field.

Please let me know if you have further questions.

Regards,

Gökçe

Please note that I'm one of the members of the Snapbytes team.

[László Földesi]

Thanks youw answer.

if i understand right you, the last commant date is a fix date e.g 12/14/2020, but i want to filtering the last 7 days.

I dont know can i use this plugins in my company, i need to check, because its free only 30 days. 

Can this plugin work if i using the filter in a dashboard?

Regards

Laszlo

[Gökçe Gürsel {Appfire}]

You can also use it to search last 7 days. This field is searchable and sortable. Check it out:

You can just try the plugin for 30 days (you can extend this trial period up to 5 times) and if you like the features you can request a quote. 

Enhancer plugin for Jira has many more features, Time in Status custom fields, Time between custom fields, user fields, workflow enhancements and special gadgets.

Please let me know if you have further questions.

Cheers,

Gökçe