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Filters: Want to track down certain tickets and add users to become watchers of said ticket

Michael Prewitt April 13, 2018

I have a query that finds tickets.  But I would like to have it add certain users to the Watchers list.  I am trying something like

project = Mongo_Project AND reporter in (membersOf(My_Pareent_Group), currentUser()) AND watcher = currentUser(),user1,user2

 

This isn't working -- any advice?

1 answer

0 votes
Kian Stack Mumo Systems
Community Champion
April 13, 2018

Michael, 

The way that you are currently attempting to perform this will not work. JQL only searches for tickets, it cannot be used to modify them as it appears you are trying to do. 

 I see you are trying to add yourself, this can be accomplished by using "Bulk Change". More information can be found here specifically about modifying the watcher. 


What sorts of updates do you want these other users to be given? Is making them a watcher necessary? The document mentioned above also shows how if you email the tickets you want users to watch they should be able to add themselves.

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