Finalized tasks disappear automatically.

[Pablo Diorio]

I have 3 cards into Jira Software....  

To do

In progress 

Finalized. 

In finalizad card, I often lose the task finished....  And I cannot find them anywhere......

[Walter Buggenhout · Accepted solution]

Hi @Pablo Diorio and welcome to the Community!

It is a bit difficult to see what you mean, here. I can imagine that your issues disappear from a board, which is common if a status is not mapped correctly to the column of a board.

If that is the issue you're experiencing, you can read more about boards in this article.

Also, you can always find your issues in Jira by searching for them. If you want to find issues with status Finalized, navigate to Filters -> Advanced search and enter the following:

status = Finalized

That will return a list of all issues having that status.

Hope this helps!

[Pablo Diorio]

Thanks, 

here you can see the project without finalized items, but the filters shows a lot of them... so why I cant see??

[Walter Buggenhout]

Aha,

thanks for the screenshots, @Pablo Diorio. This is a Jira Work Management board. Your issues in the done column only remain visible there for 14 days after they were closed. After that, they sneakily disappear indeed:

You can still view them from the list, timeline and calendar views. Check out the docunenntation for a bit more background. 

[Pablo Diorio]

Thanks for your answer!!

It was helpfull.