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Forge Tunnel and Forge Deploy Throws Error

Vitheya Monikha April 28, 2025

Hi Atlassian Community,

I recently tried the forge tunnel, but it was not working and throwing the below. Like it worked a few minutes back

Tunnel redirects requests you make to your local machine. This occurs for any Atlassian site where your app is installed in the specific development environment. You will not see requests from other users.
Press Ctrl+C to cancel.Error: Couldn't create tunnel, message: An unexpected error occurred (requestId: xxxxxxxxxxxxxxxxxxxxxxxx)

I even tried the "forge tunnel --verbose" and I'm getting the below details

▶️ GraphQL https://api.atlassian.com/graphql
Query:
mutation forge_cli_setupApplicationTunnel($input: RegisterTunnelInput!) {
registerTunnel(input: $input) {
success
errors {
message
extensions {
errorType
statusCode
}
}
tunnelId
tunnelToken
tunnelUrl
}
}

Variables: {
"input": {
"appId": "appid",
"environmentKey": "default"
}
}
◀️ GraphQL
Request ID: 5a1f7f75-xxxx-xxx-xxxx-e874506de078
Result: {
"registerTunnel": {
"success": false,
"errors": [
{
"message": "An unexpected error occurred",
"extensions": {
"errorType": "INTERNAL_SERVER_ERROR",
"statusCode": 500
}
}
],
"tunnelId": null,
"tunnelToken": null,
"tunnelUrl": null
}
}
▶️ GraphQL https://api.atlassian.com/graphql
Query:
mutation forge_cli_deleteApplicationTunnels($input: DeleteAppTunnelInput!) {
deleteAppTunnels(input: $input) {
success
errors {
message
extensions {
errorType
statusCode
}
}
}
}

Variables: {
"input": {
"appId": "appid",
"environmentKey": "default"
}
}
◀️ GraphQL
Request ID: ffcd28b1-xxxx-xxxx-xxxx-5fc358039d95
Result: {
"deleteAppTunnels": {
"success": false,
"errors": [
{
"message": "An unexpected error occurred",
"extensions": {
"errorType": "INTERNAL_SERVER_ERROR",
"statusCode": 500
}
}
]
}
}

Error: Couldn't create tunnel, message: An unexpected error occurred (requestId: 5a1f7f75-xxxx-xxxx-xxxx-e874506de078)

I even tried "forge deploy", but got this error

Deploying your app to the development environment.
Press Ctrl+C to cancel.

Running forge lint...
No issues found.

× Deploying Test Case Management to development...

i Packaging app files
i Uploading app

Error: An unexpected error occurred (requestId: ab060809-xxxx-xxxx-xxxx-40aef29fe98f)

Any guidance or insights from the community on how to proceed with this, as my development has stopped because of this

Thanks in advance for your help!




2 answers

1 accepted

4 votes
Answer accepted
Richard Cho - ServiceRocket
Rising Star
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April 28, 2025

@Vitheya Monikha There is an active incident. You can keep track here: https://migrations.status.atlassian.com/

Vitheya Monikha April 28, 2025

Thanks for the quick response

1 vote
Nikola Perisic
Community Champion
April 28, 2025

Hello @Vitheya Monikha 

I was getting a similar error when trying to deploy my app to dev environment. Even though there is no update from Atlassian's site, the incident is ongoing. What we can do is wait for some time and try again.

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