Forms capability in Jira Cloud

[Saima Siddiqui]

Hello - 

Do we know when the capability is available.  Also is there a user-friendly way to convert the work item such as Task to any other work items quickly?

Is there a user friendly way to logically group all the requests through the forms?

Thank you,

Saima

[John Funk]

Hi Saima,

I have not heard a timeframe for when forms will come to Jira Software projects. But I think it is sooner rather than later. Also, if the work items use the same workflow, you can simply update the issue type field - such as Task to Story. If they do not use the same workflow, you have to do a Move (under the 3 dots menu in the upper right). 

[Olha Yevdokymova_SaaSJet]

Hi @Saima Siddiqui  👋

The native Forms feature in Jira Cloud (formerly from ProForma) is gradually rolling out and already available in Jira Work Management and Jira Software (company-managed and team-managed projects). If you don’t see it yet, your admin can check under Project Settings → Forms.

Public sharing is also being rolled out — but it still has some limitations (e.g., restricted fields, no attachments, no conditional logic yet).

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2. Quickly converting Work Items

If you're referring to converting something like a Task into a Story or another work item type:
There’s no one-click native feature, but you can change the Work Item Type (formerly Issue Type) via the issue view → More actions (⋯) → Move. This walks you through selecting the new type and mapping fields. Not ideal for bulk or daily use, but it works.

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3. Grouping Requests Logically via Forms

This is where tools like Smart Forms for Jira come in handy.

Smart Forms allows you to:

• Collect requests via structured forms (including logic, validations, and dropdowns)

• Automatically create different Work Item Types (Task, Bug, Idea, etc.) based on selections made in the form

• Group submissions by project, label, priority, or even embed categorization logic into the form itself

• Add multiple forms to a single issue, or collect feedback after issue creation

This gives you a lot more flexibility to organize, route, and act on requests from any team or department — and works across Jira Software, Work Management, JSM, and Jira Product Discovery.