Gadget Average nr of Times in Status: statuses section shows all JIRA status and not only the match

[Veronica Gamarra]

Steps:

1. Go to a dashboard
2. Create the gadget Average Number of Times in Status
3. Select a saved filter 
4. View Statuses section

Expected result

The list of statuses involves only the status defined on the saved filter/project. So I can easily find the ones I want configure.

Actual result

The list of statuses shows all statuses in Jira. It is hard to find, in the scroll list, the ones that match with the saved filter.

[Jack Brickey · Accepted solution]

Yes I recall seeing this before. I suspect it is simply an implementation limitation. Might be worth asking Atlassian support if there is a work around or open suggestion.

[Veronica Gamarra]

Thanks! I finally found the ticket https://jira.atlassian.com/browse/JRACLOUD-77503 
Hope this will be fixed soon!

[Valeriia_Havrylenko_SaaSJet]

Hi @Veronica Gamarra 👋 

For anyone looking for an answer to this question

You can also try Time in Status for Jira Cloud app from Marketplace (create by my team).

Using it you can generate Average time in status report and add it Jira dashboard as a gadget. Data could be present in table and chart views.

Add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌
Valeriia

[Veronica Gamarra]

it is the same as this https://community.atlassian.com/t5/Jira-questions/Too-many-statuses-in-Average-time-in-Status-gadget/qaq-p/589487