Get All users API without query, username parameters

[Anand Elumalai]

Hi,

           Given the GDP changes that are coming for cloud (https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-user-privacy-api-migration-guide/) we are trying to get all the users added in JIRA using  without username, query parameters.

Shall we call the API just like https://<our cloud instance>/rest/api/2/user/search?query=startAt=1&maxResults=1000 . This will return the first 1000 users? if you provide any suggestion will help us to move the GDPR changes in the future.

Thanks,

Anand

[Warren · Accepted solution]

Hi

I think your call has an issue - it should be

/rest/api/2/user/search?startAt=0&maxResults=1000

You can also add two further parameters - the first will return all users, the second allows you to get inactive users as well

&username=%

&includeInactive=true

[Anand Elumalai]

Thank you so much @Warren , so i can use /rest/api/2/user/search?startAt=0&maxResults=1000 this api to get users without username parameter after GDPR date(March-29-2019)?

if i use username parameter in the API mean it will be accepted after GDPR date? 

[Warren]

Hi @Anand Elumalai 

No, I think you need to be careful here.

After the GDPR date, the username will NOT be returned via this call, you will only get the accountId. You will also not be able to query for a specific user by passing in their username as a parameter.

What I've offered as my original answer, using parameter &username=% is more for running now to get a list of all users, which will return their username because the GDPR changes haven't started

[Anand Elumalai]

Contacted JIRA support and they suggested to use below API post GDPR date.

rest/api/3/user/search?query=%  - to filter all users.

[Lukas Krajnak]

I tried to use "rest/api/3/user/search?query=%", but it doesn't work, username=% worked until yesterday and now it only returns blank table :( Any other suggestions? 

Thanks, 

Lukas

[Warren]

Hi @Lukas Krajnak 

So 1 minute after reading this, I came across a post from the Atlassian Developers Community which gave me a working solution, try :

/rest/api/3/user/search?query=

with no parameters passed in - it works for me.

The post is here

[Lukas Krajnak]

Seems like paremeter  includeInactive  is not working anymore, so there is no way to get list of all inactive users anymore. Is there any other workaround?

[Aleksandr Gilmanov]

Also works

/rest/api/3/user/search?query=+
I don't know why. And why there is no docs about it.

[Anand Elumalai]

/rest/api/2/user/search?startAt=0&maxResults=1000&username=%)  instead of %, _ is working