Gettig "We couldn't update the status" error

[Derya Şişmanyazıcı]

Hello,

When I want to change the status of any issue assigned to me, I receive the following error. I have been using this account for more than two years and I do this process many times every day. The problem started today and I am getting the same error on all records.
When I try from a different browser (Chrome), no error occurs. How can I solve this in Safari, the browser I currently use?

Thanks

Derya

"We couldn't update the status

Check your network connection, then try reloading the issue."

[Samuel Gatica _ServiceRocket_ · Accepted solution]

Hi @Derya Şişmanyazıcı 

Welcome to the communty!

What version of Safari are you running?

As detailed in doc Supported browsers for Atlassian cloud products / please ensure you are running on the latest version.

Best regards

Sam

[Derya Şişmanyazıcı]

Thank you Samuel. Updating Safari version solved my problem.

[Ryan M]

As Samuel said, check those docs and make sure you're up to date/on a supported version, but sometimes the advanced privacy features safari uses to protect your info can cause issues too. If you don't find anything in the document above, try disabling cross-site tracking to see if that has any effect.