Getting a Notification on a new unassigned ticket
Cheryl Leach
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1 answer
Hyrum Steffensen _Appfire_
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Hello Cheryl,
Welcome to the Atlassian Community!
There are many scripting solutions on the Atlassian Marketplace you can use to send notifications if an issue is not assigned. For example, you can use Jira Automation to send an email if there is not assignee after a transition.
In the rule, you can also create an action to send an email via Power Scripts (see screenshot).
In your email, you would use the sendEmail() routine to send an email.
Please let the Community know how everything turns out!
Regards,
Hyrum
Due to Confluence Cloud security features, you may need to open the documentation in incognito mode or by logging out of Confluence.
Please note that I am a product engineer for Power Scripts and I work for Anova Apps (Appfire).
Cheryl Leach
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Hyrum Steffensen _Appfire_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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