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Getting � symbols instead of characters such as ç, Ú using rest api

GP-NP Admin
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January 8, 2025

I am using power automate to fetch JIRA issues using rest api, and for some reason some symbols are not decoded properly, and they are being replaced, any ideas on what I can add, maybe I have to add some decoding info in the header?

Example:

 

"Name""n/a;Implementa��o do Portal �nico de Servi�os Digitais - o gov.pt -",

2 answers

2 votes
Joe Pitt
Community Champion
January 8, 2025

It may be related to a problem I've encountered; when word is setup to automatically use 'smart quotes' instead of the standard ascii text and a word document is copy/pasted into a field it looks ok, but you get junk instead of the special characters when you export the issue because the database exports as ascii. 

0 votes
John Funk
Community Champion
July 7, 2025

Hi @GP-NP Admin  - Welcome to the Atlassian Community!

Did you get this sorted out? If so, what was the solution? .

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