Git Jira plugin issues

[Kiran Battepati]

Hello , having installed Git JIRA paid plugin on JIRA on premises server, broken the site.

Please assist!

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:

• Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
• Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
• Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
• Gadget Directory Plugin (com.atlassian.gadgets.directory)
• Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
• Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
• Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
• Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)

[Sid]

@Kiran Battepati, 

Hope this KB helps you 

https://confluence.atlassian.com/jirakb/jira-applications-system-plugin-timeout-while-waiting-for-add-ons-to-enable-212173447.html?_ga=2.87531096.1130859903.1545248344-970347695.1543609376.

Can you share the logs if possible?

[Kiran Battepati]

still having issues after setting timeout value to 300

2019-01-03 17:38:09,897 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] We haven't been able to start all the required system plugins
2019-01-03 17:38:09,897 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] We couldn't start the following plugins:
- Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
- Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
- Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
- Gadget Directory Plugin (com.atlassian.gadgets.directory)
- Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
- Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
- Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
- Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)

2019-01-03 17:38:10,095 JIRA-Bootstrap INFO [c.a.j.c.cache.pauser.NonClusteredReplicationPauserManager] Non-clustered mode: ReplicationPauserManager implemented by NonClusteredReplicationPauserManager
2019-01-03 17:38:10,483 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /home/jira/app-data/dbconfig.xml
2019-01-03 17:38:10,496 JIRA-Bootstrap INFO [c.a.j.instrumentation.external.DatabaseExternalGauges] Installing DBCP monitoring instruments: DatabaseExternalGauges.JiraDbcpInstruments[instruments=[DBCP_MAX, DBCP_ACTIVE, DBCP_IDLE],objectName=com.atlassian.jira:name=BasicDataSource]
2019-01-03 17:38:10,872 JIRA-Bootstrap WARN [c.a.jira.health.HealthChecks] Supported database
2019-01-03 17:38:10,872 JIRA-Bootstrap WARN [c.a.jira.health.HealthChecks] Postgres 10.6 (Ubuntu 10.6-0ubuntu0.18.04.1) is not supported. You should migrate to a supported database version.
Supported versions are: 9.6, 9.5, 9.4, 9.3

2019-01-03 17:04:17,031 JIRA-Bootstrap ERROR [c.a.plugin.parsers.XmlDescriptorParserUtils] There were problems loading the module 'rest' in plugin 'Git Integration for Jira'. The module has been disabled.
2019-01-03 17:04:17,031 JIRA-Bootstrap ERROR [c.a.plugin.parsers.XmlDescriptorParserUtils] Cannot find ModuleDescriptor class for plugin of type 'rest'.
com.atlassian.plugin.PluginParseException: Cannot find ModuleDescriptor class for plugin of type 'rest'.
at com.atlassian.plugin.DefaultModuleDescriptorFactory.getModuleDescriptor(DefaultModuleDescriptorFactory.java:64)
at com.atlassian.plugin.parsers.XmlDescriptorParserUtils.newModuleDescriptor(XmlDescriptorParserUtils.java:46)
at com.atlassian.plugin.parsers.XmlDescriptorParser.createModuleDescriptor(XmlDescriptorParser.java:171)
at com.atlassian.plugin.parsers.XmlDescriptorParser.configurePlugin(XmlDescriptorParser.java:141)
at com.atlassian.plugin.loaders.SinglePluginLoader.loadPlugin(SinglePluginLoader.java:139)
at com.atlassian.plugin.loaders.SinglePluginLoader.loadAllPlugins(SinglePluginLoader.java:88)
at com.atlassian.plugin.loaders.ClassPathPluginLoader.loadClassPathPlugins(ClassPathPluginLoader.java:53)
at com.atlassian.plugin.loaders.ClassPathPluginLoader.loadAllPlugins(ClassPathPluginLoader.java:61)
at com.atlassian.plugin.loaders.PermissionCheckingPluginLoader.loadAllPlugins(PermissionCheckingPluginLoader.java:28)
at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:548)
at com.atlassian.jira.plugin.JiraPluginManager.earlyStartup(JiraPluginManager.java:125)
at com.atlassian.jira.component.pico.ComponentManager$PluginSystem.earlyStartup(ComponentManager.java:781)
at com.atlassian.jira.component.pico.ComponentManager.quickStart(ComponentManager.java:213)
at com.atlassian.jira.component.pico.ComponentManager.start(ComponentManager.java:182)
at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:45)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:143)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:304)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:199)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:135)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:102)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.lang.Thread.run(Thread.java:748)

[Kiran Battepati]

hello, this is resolved after deleting jira-git-plugin.jar from WEB-INF/lib folder 

[Sid]

thanks for update