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Github DVCS Repo Doesn't Sync

Yevgeny Ananin
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April 6, 2018

I have a repo that has never been able to synchronize.  It's been stuck for 4 months with the message

Sync Paused: GitHub rate limit was exceeded. Syncing will automatically resume later.

The repo has just over 5,000 commits.  What I've done so far:

  • Removed all other repos that have a substantial number of commits from the DVCS configuration page, so that they don't count against our API limit.
  • Contacted Github support, and they promised to temporarily raise our API limit from 5,000 to 15,000 for three days.
  • After the API limit was increased, I clicked the refresh button next to the repo name on the DVCS config page.  The error message did not go away.
  • After the API limit was increased, I tried removing the repo from the list on the DVCS config page, and then re-adding it.  The error message did not go away.

That was three days ago that Github raised our API limit but the repo is still showing the same error.  I really don't know what else to try.  This is an important project for us and it would be really helpful to finally get smart commits working.

1 answer

0 votes
CM October 16, 2018

Maybe this? https://community.atlassian.com/t5/Jira-questions/Github-API-Rate-exceeded/qaq-p/718108

Github only allows 5000 requests per hour, regardless of the source. This means, if there are any other requests that you have been sent to Github (i.e: from any other applications), the limit would be used up together. 

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