Google Drive add on

[Jeff Senia]

How to link my Google Drive to Jira? How to install the Google Drive add on in Jira so that I can link my gdocs to jira / kanban board. Thanks.

[Daniel Ebers]

Hi Jeff,

welcome to Atlassian Community!

Is there a special App you are using? From Marketplace I found Google Drive & Docs. Is this the one you are using?

If yes: from documentation integration sounds quite easy - is there a specific step that is causing you trouble?

Maybe you could provide more details so a member of the community might probably follow up, please.

Cheers,
Daniel

[Jeff Senia]

Hi Daniel,

From jira, I open a task and click attach button. I select google drive to search for my file but when I open the folder where my files are supposed to be in the files are missing. I know they're their cause I see and work on them via my google drive. 

[Jeff Senia]

I'm not the admin with Jira my dev is. Do they need to install the software? https://marketplace.atlassian.com/apps/1216787/google-drive-docs-for-jira?hosting=cloud&tab=installation

[Daniel Ebers]

Maybe it is already installed or they use a different App. In your specific case I'd recommend to speak to your Jira admin, yes.
The blank page looks like there is some communication error or alike with Google Drive.

Cheers,
Daniel

[Jeff Senia]

the funny thing is I can upload other files, but nothing from this folder which as you can see is empty, but it's not empty on my google drive. I'll try to get my dev to install the app you suggested to see if this is the issue. Thanks.

[Jeff Senia]