We added a single user to Manage Sprints but they still do not have access, below are the steps I ran so far:
Jira > Applications > Permission schemes > Default Permission Scheme > Permissions > (here granted a Singe user) Manage Sprints
Example:
(Manage Sprints)
Project role
Users
Group
JiraAdmins
JiraUsers
JiraDevelopers
Single user
USER NAME
Followed these steps:
Adding users, groups, or roles to a permission scheme
Choose > Issues.
Select Permission Schemes to open the Permission Schemes page, which displays a list of all permission schemes in your Jira system and the projects that use each scheme.
Locate the permission scheme you would like to update, and select Permissions in the Operations column to view the scheme.
Select the 'Edit' link for the permission you wish to add to, this displays the 'Grant permission' dialog.
Select who to add the selected permission to, and click the 'Grant' button. The users/groups/roles will now be added to the selected permission. Note that project roles are useful for defining specific team members for each project. Referencing project roles (rather than users or groups) in your permissions can help you minimize the number of permission schemes in your system.
Repeat the last 2 steps until all required users/groups/roles have been added to the permissions.
Hello,
What access this users does not have? The user can not create a sprint? If so, then this user must have the manage sprint permission in all projects from which the issues are selected on the board (you need to examine the board's filter for it.)
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