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HEELLPPP!!! URGENT!! access to projects

Timur Peters Debitos GmbH
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April 19, 2012

hi support team,

i have a really big problem, i've tried to delete some users but from now on i couldn't access my project "debitos" anymore!!! i can access it but without any data, everything is gone!

but i can still see both projects with all my issues in the administration overview!

is it possible to restore the data or fix the access to the debitos project with all the data (38 projects).
thanks in advance.

1 answer

1 vote
Ramiro P
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April 19, 2012

Hi Timur, if in the administration overiew you can see all the issues but when you access to the project they are gone, it looks like there's an issue with Issue Security Scheme. Can you verify if is there an scheme configured where you user isn't in?

Timur Peters Debitos GmbH
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 19, 2012

thanks for your hint, i could solve the problem right now! permissons were gone, now everything is fine.

Ramiro P
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 19, 2012

Glad it is fixed! Rememeber to mark the answers as correct in order to help other users.

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