HELP!? Remind assignees on issues not updated after 5 days

[Christopher Borges]

Remind assignees on issues not updated after 5 days link for rule is busted. Any help to figure out the rule template will be appreciated.

[Bill Sheboy · Accepted solution]

Hi @Christopher Borges -- Welcome to the Atlassian Community!

You are correct: the link to that template rule is broken from the documentation, template rule pages:

https://www.atlassian.com/software/jira/automation-template-library#/rule/9918920

Here is the correct link for it, which I found by navigating to the complete rule list and then searching the template rules:

https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/9918920

You could submit a feedback item to Atlassian to let them know the link is broken.

Kind regards,
Bill

[Samuel Gatica _ServiceRocket_]

Hi @Christopher Borges 

Welcome to the community!

To set up a rule in Jira Automation that reminds assignees if issues haven't been updated after 5 days, you can create a custom automation rule

Create a New Rule:

• Trigger: Scheduled trigger running daily.
  Select the Scheduled trigger.
  Configure the schedule to run every day, or at your preferred frequency.
  Set the JQL to filter issues that haven't been updated in the last 5 days:
  jql
  updated <= -5d AND status != Done AND assignee IS NOT EMPTY
• Action: Send a reminder email/Slack message to the assignee.

Hope this helps!

Best regards

Sam