Harvest ticket plugin has stopped working. Third party cookie / whitelist error

[Dave Beazer]

This used to work just fine until a couple of weeks ago. Now I just get the following error after signing in to Harvest via the popup that appears when clicking the signin button: "Please make sure that third-party cookies are permitted or that harvestapp.com and platform.harvestapp.com appear in your whitelist."

[alexhbass · Accepted solution]

Hey all! I found the issue!

Chrome version 79 (beta channel) is testing a new Cookie format. You can override it by going to chrome://flags in the browser and disabling the SameSite by default cookies option.

It seems that with new versions of Chrome, websites need to specify a SameSite attribute for how to handle cookies. It actually needs to specify SameSite=None in order to enable third-party usage.

It seems that something major is coming in the next version of Chrome OS though:
https://www.chromium.org/updates/same-site

[Dave Beazer]

🙌nice one!!

[Jan D_Hollander]

Nice! thanks for this 🙌

[Povilas Panavas]

The same fix works in Opera GX. Adding in case someone would add keyword Opera in the search why something is not working.

[Vladimir]

here's the config that worked for me on firefox (developer edition) v96.0b9:

Privacy & Security set to "standard" with no exceptions and this:

* the unchecking of the "SameSite=Lax" is the thing that did it for me

[megclaypool]

Yay -- that fixed it!!!

The Harvest integration stopped working for me in Firefox Developer Edition, and I spent ages fiddling with security, cookie, and even container settings to no avail. I knew they'd changed *something*, but I couldn't figure out what it was :P

I had to visit about:config and search for samesite, since I don't have the experiments tab, but you clued me in to what to search for! Thanks!!! :)

[Vilhelm Tamm]

Thank you both very much, I've been pulling my hair about this for a while. Suspected pretty early that a browser update must have been the culprit since I hadn't changed anything else and other browsers worked fine, but I wouldn't have been able to find the SameSite=Lax setting if not for both of your posts. (Like @megclaypool I do not have the Experiments menu item in my Firefox Developer Edition and had to look for it in about:config.)

Cheers!

[Natalie Lysne]

For Firefox 109 I was able to get the plugin working again by disabling enhanced tracking protection (https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode#w_what-do-i-do-if-a-site-seems-broken) on github.com and the harvestapp site.

[megclaypool]

I did the same, but on harvest and asana :) Thanks for the updated tip :)

[Vladimir]

it stopped working again. now with no errors in the UI at all... running Firefox developer edition 109.0b4 (64-bit), however tried logging in with chrome and safari  - no luck either. adding a log from FF every thing after the login button click.

[Povilas Panavas]

Now if someone would post the answer for Opera (Gaming), because the flags are named differently there. Though, I did try to enable everything what has cookie word in description, but that didn't solve the issue.

[Duran]

Using Google Chrome 92.0.4515.131 (Official Build) (x86_64) on OSX, I still have this problem.

I've set my SAME SITE COOKIES settings to DISABLED under chrome://flags/ 

`Enable removing SameSite=None cookies` set to DISABLED

and

`Schemeful Same-Site` set to DISABLED

But I see the same error.

Help!

Thanks.

[Alexandru Motoc]

Same issue on Safari, any suggestions? Thanks!

[Robert Cowell]

Unticking the 'Prevent cross-site tracking' option under Preferences > Privacy in Safari  (MacOS) seems to resolve the issue.

[David]

I'm having the same issue in the Trello desktop app for macOS – has anyone figure out a work-around there?

[Jan D_Hollander]

Same here

[alexhbass]

Happening here as well, anyone figure out how to make it work?

Cheers!

[Dave Beazer]

Nope 😕