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Have stopped receiving email notification in JIRA

Viktor Zharina
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March 3, 2022

Hey

I have been stopped receiving email notifications for  https://naviothera.atlassian.net/ project. There was issue with Google Workspace that was fixed so I thing integration could be broken. Looks like there was an email suppression for my email address. Can you help?

Thanks

1 answer

0 votes
Patty Land
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March 3, 2022

It could be that the notification scheme used on your project is blank, or has changed to send notification based on different event triggers than you had before. If the entire instance is affected and not just your project, it's likely the outgoing mail SMTP server settings.

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