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Having Trouble Getting Assignee and Additional Assignee Filter View to Work Correctly

TJ Elias
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March 27, 2019

I am trying to create a quick view for each of my team members. I am using the JQL below which I feel is the correct way to pull in tickets that have "Assignee" and "Additional Assignee". When I save it seems to be showing me all types of tickets for all types of team members. It is not isolating it by my criteria (username).

 

"Additional Assignees" = NAME 
OR assignee = NAME AND resolution is EMPTY

(NAME is the work email that Jira uses for my company)

 

Any help on this would be outstanding and  it is much appreciated. 

1 answer

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Ignacio Pulgar
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June 9, 2019

You almost got it. It is just a question of adding parenthesis in the appropriate places:

("Additional Assignees" = NAME OR assignee = NAME) AND resolution is EMPTY

Hope it helps.

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