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Helm charts vs. supported app versions

Konrad Garus
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July 3, 2025

Hello,

What are the guidelines for deploying different app versions with given Helm chart version? Is there a compatibility matrix somewhere?

All I could find is https://atlassian.github.io/data-center-helm-charts/userguide/upgrades/PRODUCTS_UPGRADE/, saying: "We recommend upgrading the Helm chart rather than upgrading the product directly. "

Meanwhile, chart versions look like this:

Screenshot from 2025-07-03 09-27-58.png

What chart version should I use for Jira 9.12.25 or 9.12.19? Is it 1.22.1?

Can I use chart 1.22.9 for Jira 9.12? How about 2.0.2, any issues using this one?

How can we tell? What are the official guidelines?

1 answer

0 votes
Tinker Fadoua
Community Champion
July 6, 2025

Welcome to the Atlassian Community @Konrad Garus !

I personally never used Helm Chart for my upgrades, however I found the link below that looks like solved the issue for the user who reported the problem:

https://community.atlassian.com/forums/Jira-questions/Clustering-configuration-with-official-atlassian-helm-chart/qaq-p/2855243

Let me know how it goes. If no luck we can provide the link to raise a support ticket with Atlassian

Best of luck!

Fadoua

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