Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Hipchat plugin for Jira have error

li carol
li carol April 12, 2015

Screenshot-1.png

 

Have this issue when I use JIRA connect to hipchat.

I did the Creating or Obtaining an SSL Key and Certificate before connect the plugin.

Answer
Watch
Like Be the first to like this
400 views

4 answers

0 votes
li carol
li carol April 13, 2015

https://support.atlassian.com/servicedesk/customer/portal/22/JSP-227754 didn't find a hipchat product, put in JIRA project.

Reply
0 votes
Anatoli
Anatoli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2015

Strange. Do you mind creating a support ticket and we will help you out.

Reply
0 votes
li carol
li carol April 13, 2015

We are using the local server, and I checked this plugin haven't install successful yet.....

Reply
0 votes
Anatoli
Anatoli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 12, 2015

Li, There might be a problem of an old plugin installed on the HipChat side. Can you please try the workaround:

  1. go to https://hipchat.com/admin/addons
  2. There shouldn't be any JIRA's plugin. If there is, just Uninstall it.
  3. Back in JIRA try connecting to HipChat again

 

 

View More Comments
carol.li
carol.li April 18, 2015

Yes, I tried this, but still didn't works.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.