Hmmm ... looks like we stumbled a bit, please try again or contact Atlassian support if the issue pe

[Ismael del Moral Castillo]

I'm using jira cloud for sheets to get jira datas.

Since yesterday May 14 2020 I'm getting the following message: "Hmmm... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists."

Could this be an authentication problem?

How could I fix it?

Best regards.

[Matt C. Wilson]

Permissions was not the issue for me.  Instead, creating a new blank spreadsheet and running my JiraCloud query from there did the trick.  

See more details here: https://community.atlassian.com/t5/Jira-questions/Re-Re-Unable-to-use-JIRA-add-on-in-Google-sheets/qaq-p/1833687/comment-id/505041#M505041

[Ismael del Moral Castillo]

Hi all,

I fixed it, updating Jira Cloud for Google Spreadsheets access.

Best regards.

[Benjamin]

Nice! 

[Benjamin]

I try on my cloud instance and no issue. Have you tried with other filters? If it has to do with a particular filter, might want to check with Atlassian support. 

Definitely not an authentication problem since you are able to login.