How Do I Override A Rule If I Make A Transition By Mistake and Want To Move Back An Issue

[Barnett Temwa Msiska]

Hi,

I have set up transition rules where an issue cannot go backwards. I would like to know how I can temporarily move an issue against the transition rules, if I move it forward by mistake.

Thanks

[Matthew Canham · Accepted solution]

Hi Barnett,

Great question. Something that you might consider doing is creating an "undo" transition and configuring permissions so that only you have access to this transition.

Here's a good starting point in the docs to learn more about managing permissions: https://support.atlassian.com/jira-work-management/docs/manage-permissions/

[Barnett Temwa Msiska]

Hello @Matthew Canham . Great idea. Works perfectly. Thank you!