I want a Cancel button that closes an issue and sets the resolution to canceled. However, this can only be offered if no work is logged on an issue.
I see I can use Value Field on Log Work, but I have not figured out how to use this properly.
I've tried = 0 as a string and a number, no good.
I've tried = (empty) as a string and a number, no good.
I know I have the correct field; I don't know how to configure the condition. I know this is the right field since I was able to get issues to fail the condition with Log Work = 0, but in that case, I was never able to get the transition to appear, even when there were no work logs.
I am concerned that this is simply not a possibility:
Hi Rob,
this should work:
Allow the transition to status "Cancel " only if the value of "Time Spent" is empty, with condition "=" and set as "Number"
Edit: Updated my answer with the working solution.
HI Rob,
You may need an add-on for this to extend the Current capabilities of the conditions. This may be less than ideal, but can use validator so when a user clicks on the cancel button, it will be rejected if there is time log.
There's was a similar situation but exactly in this post:
Thanks,
Ben
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