How can I bulk upload my parent tasks to the epic they should live within?

[Natalie Blenker]

I have been working to do an initial upload of my parent tasks into our Jira project space. I continuously received this error After trying to associate the Issue Key or Issue ID (both of which are identifiers for the epic) it still would not allow me to associate them to the correct epics. What am I doing wrong here?

[Jean Horn]

Hi, @Natalie Blenker 

In your import file, you must associate using the issue ID.
This way Jira will interpret it better to make the link.



Best regards,
Jean Horn

[Natalie Blenker]

Hello @Jean Horn thanks for the reply. I actually did try this and had the ISSUE ID sourced from an export of the epics we created. Using that ID and associating it to ISSUE ID also gave me the same error back. So I added in the ISSUE Key as well and still no cigar. 

[Jean Horn]

Did you first create the epic, and then import the issues? Or are you importing everything together?

[Natalie Blenker]

Yes I created the epics already, just looking to associate my parent tasks in the import with said epics. 

[Jean Horn]

If your project is company-managed, use the Epic Link field and include the epic name.
If it is team-managed, use the Parent field and include the epic key.