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How can I change the subject in the email notifications ?

Hirak.Kakati February 14, 2019

Hi, I want to add few more fields from the defect to the subject line of the email notifications. How do I do that? 

Currently in my project,

[JIRA] (Defct ID) "Issue Summary"

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Sreenivasaraju P
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February 14, 2019

Hi @Hirak.Kakati,

You can't customize email content/subject in cloud. 

There is open feature request also JRASERVER-7266. Please feel free to vote on it

Refer below link

https://community.atlassian.com/t5/Jira-questions/How-do-I-customize-cloud-based-JIRA-email-notifications/qaq-p/125178

https://community.atlassian.com/t5/Jira-questions/Email-templates-for-custom-event-on-Cloud/qaq-p/713084

Hirak.Kakati February 14, 2019

Thank you. Gone through the issues, since ages people are requesting this feature but no fix yet

0 votes
John Abraham October 7, 2024

To change the subject in email notifications, you’ll need to modify the settings in your email system or app. Look for the notification settings, where you can customize the subject line format or edit templates to suit your needs. If you're using a custom platform, check the email configuration files or code that generates the notifications.

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