How can I effectively manage customers?

[Steven Bachiu]

I would like to create customer accounts for a large number of customers. I know that I can do that by entering their emails into the add customer area, however, I would like their user name to be in the form [firstName] [LastName], rather than their email address or a random mix of letters and numbers. I can go in one at a time and edit them, but I would like to find a way to either create the customer accounts with the username and email address from a csv file or at least be able to manually update the database with the usernames. Can that be done?

[Jobin Kuruvilla [Adaptavist]]

This is still an open feature request for JSD but there are some useful workarounds discussed on the issue itself. Take a look at https://jira.atlassian.com/browse/JSDSERVER-1829

[Sana Safai]

Hi,

Your challenge looks like it can be solved by various forms of scripting. I would start out by looking at ScriptRunner if you want to do it inside of Jira, or check out the Rest API if you want to use other means to automate your task.