Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I fix the 500 server error when trying to associate assignee field to a screen?

Belen Moreno
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2018

I am a JIRA administrator, I have permission to associate fields to screens and I've done it before, but randomly some fields give me errors and I have no clue why.

This time, I wanted to give permissions back to some screens (didn't have error when removing permission, but did have when trying to recover them):

Technical details

Cause

Referer URL: https://hawkers.atlassian.net/secure/admin/AssociateFieldToScreens!default.jspa?fieldId=assignee&returnUrl=ConfigureFieldLayout!default.jspa?id=10101

com.atlassian.jira.scope.IllegalScopedEntityArgumentException: Illegal Entity Scope for Entity class (SCREEN). Expected entity scope 'GLOBAL' but has scope 'PROJECT'

1 answer

0 votes
Steven Behnke
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 11, 2018

The way that JRACLOUD-68655 has been worded, it appears that you aren't supposed to be able to change fields on Agility projects.

Belen Moreno
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2018

None of my projects are Agility ones! They are Software Projects. Does this error depend on the type of project, really?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events