How can I get rid of Kanban Backlog Info Panel in Agile Wallboard Gadget?

[Ingo Mohr]

I want to show a Kanban board on my dashboard (JIRA Server 7.6)

For that I use the "Agile Wallboard" Gadget.

My problem is that I can't seem to get rid of the Kanban-backlog info panel displayed above the actual board.

The board actually uses the Kanban-Backlog feature and doesn't show the information panel itself. But on the dashboard, the info panel is always displayed.

On the dashboard, just clicking the panel away doesn't work.

Question: How can I get rid of that info panel?

[jbeg]

1.5 Years later and this is still not solved... Hello ATLASSIAN - this is a bug.

EDIT: Found the bug report.. but nothing happenend since the report in Jan/2018

https://jira.atlassian.com/browse/JSWSERVER-16323

[Lisa Kelley]

This problem has also popped up on a Agile Wallboard today (that worked fine yesterday), making the wallboard useless. 

[Matt Hudson]

This. In fact, I would be happy to remove that banner from everywhere - I use the Kanban backlog feature. I get it - great feature. But I don't need the ad always popping up. 

[Ben Robbins]

Wow, 2025 and this still appears to be a problem for some of our users! Not sure why it's only affecting some but very annoying.

[Matt Hudson]

It has been over a year, and this is still a problem. Actually, this is clearly a bug, and probably really easy to fix. How do I escalate this so somebody will take 2 minutes to fix it? 

Thanks,

Matt

[Jens Iwanenko]

It was gone on our wallboard for a while. It re-appeared recently. As we have stylebot for our wallboard anyways to add dark mode to some other resources that we cycle through that don't have a dark mode themselves, I just added a CSS rule to get rid of the message once and for all. It's a really bad workaround, not a solution, but it works for now.

If you want to remove this through Stylebot (or another custom CSS plugin), add a CSS rule for your Jira:

.ghx-kanplan-ack { display: none !important; }

I messed around a bit with Greasemonkey and Javascript, but I have a working solution and the widgets are run in an iframe. I guess it's possible to deactive that bloody popup using Javascript, but, quite frankly, I'm too lazy right now to find out how exactly. ;-)

[Mark_Booth]

This is still a problem at Jira Server v7.11.1, has it been fixed in later releases?

It's strange as hovering over the "Take me there" does change the colour of the button, but neither this button, nor the Close link, nor the X do anything.

I have even tried removing the widget and re-creating it, but there seems to be no way to get rid of this blasted banner: