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How can I get the total time of the sum of resolution?

Elise
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April 7, 2020

Hello,

I want to be able to indicate on one of my projects, the sum of time spent solving a category of tickets.
How can I get the total time of resolution?

Thank you for your help.

2 answers

1 vote
Jack Nolddor _Sweet Bananas_
Atlassian Partner
April 9, 2020

Hi,

Have you checked sumUp for Jira third-party apps? It seems this is similar to what you are looking for.

 

Kind Regards

0 votes
Mohamed Benziane
Community Champion
April 7, 2020

Hello @Elise 

Welcome to the community.

You can try to make a jql and export the result in a csv or excel file.

You will have to look at the time spend field in the export and make some calculation.

Hope this helps

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