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How can I give admin access to a new user?

Isabel Rodriguez
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March 27, 2025

 

Good morning. I originally created an account with my personal email, but then I used my company email to make myself an administrator for the boards I created in Jira. However, when I add someone as an administrator, I receive a notification in their personal email, but since I no longer have access, I can't give it to them. How can I resolve this?

1 answer

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Brant Schroeder
Community Champion
March 27, 2025

@Isabel Rodriguez Welcome to the Atlassian community

Are you saying that you setup the Atlassian Jira instance using your personal email?  Now when you add administrators it is sending a notification to your personal account.

 

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