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How can I make a field required in Edit screen and not when creating the ticket?

Ramya Srinivas September 25, 2024

 

How can I make a field required in Edit screen and not when creating the ticket?

 

I have a Create screen without a specific custom field, for example 'Product'.

I have created a Transition screen which has this Product field as Required during the Transition (using Validator).

I want to make the Product field editable in Edit screen but Required.

How do I do this?

2 answers

1 vote
Trudy Claspill
Community Champion
September 26, 2024

Hello @Ramya Srinivas 

I don't believe that is possible with native Jira functionality.

If you are open to a third party app, it would be possible with the Behaviours app, if the field type is supported.

Trudy Claspill
Community Champion
September 26, 2024

Note that there is no consolidated "Edit" screen in Jira Cloud. Each field can be edited individually directly in the issue details/view display. Because of that, the only time a field is evaluated to see if it is Required is when the field itself is edited. If you edit some other field in the issue, there is not a process that will look at all the fields to see if any of the Required fields are empty.

This is a different design than what was available in Jira Server/Data Center where there was an Edit screen access by an Edit button. There is no "Edit issue" button in Jira Cloud.

0 votes
Joe Pitt
Community Champion
September 26, 2024

You can put on the edit screen and if it isn't filled out before the transition it will be required during the transition. 

Ramya Srinivas September 26, 2024

I need to be required not just during a transition, but any time a user edits the issue.

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