How can I pull a report of issues that users have changed/pushed out the due date for?

[Cameron Chase]

This could be an app add on or through a out-of-the-box capability. 

I do not want to do an automation that involves additional fielding (we don't use labels). I would also want this to account for any item that is moving more than once. 

Overall, we are solving for getting visibility quickly into when issues are being moved out past the original due date. 

Any suggestions or help are appreciated. 

[Yuliia_Borivets__SaaSJet_ · Accepted solution]

Hi @Cameron Chase 

I'd like to suggest Issue History for Jira app from my team. It can help to monitor any changes, including due dates. You can adjust the report to your needs by choosing a project, sprint, assignee, time frame, etc. 

Add the due date to the table columns and you will get all the change history for this field.

You can check if it works for you with a 30-day free trial. You can also schedule a demo with our manager. 

Also, this article about automation can be helpful. Please look at Example 5:

Jira Automation rules for due dates [5 examples]

[Dave Mathijs · Accepted solution]

Hi @Cameron Chase welcome to the Atlassian Community!

With Automation, you can have an email sent whenever the value of the Due date field changes.

When: Value changes for Due date

Then: Send email

To: ...

Subject: Due date changed

Content: The due date changed from {{changelog.duedate.fromstring}} to {{changelog.duedate.tostring}}.

[Richard Switzer]

Solved my question! Thanks. One slight improvement - how do I format that date output? My Automation is only reporting if the due date of an Epic has been changed, so I don't need hh:mm:ss. There is a full list of date and formats below but what's the syntax in this example: {{changelog.duedate.tostring}}

I tried {{changelog.duedate.tostring.mediumDate}} and similar variations but it doesn't return anything if I add that.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

[RVS_Support · Accepted solution]

Hi @Cameron Chase 

Welcome to the community !!

We have built an app for this use case.

If you would be interested in the same, you can try out

Issue History Reports

You can view the complete change log for your filtered issues along with due date changes as different columns.

Do Try it out.

Disclaimer : I am part of the team which developed this app