How can I remove duplicate field on JIRA Dashboard gadgets?

[이지은]

I've found duplicate fields on JIRA Dashboard gadgets.
How can I remove it? It has same filter when I click the fields...

Please let me know how I can remove this same, duplicate fields on the gadgets.

Thank you!

[Sachin Dhamale]

@이지은 ,

You are using Pie chart for Resolution field 

As per Pie chart output it look like you have created 2 resolutions of same name i.e Unresolved.

You need to delete one of them. Before deleting  you need to replace  resolution value by another value.

Accept answer if it helps

[Thuan Nguyen]

Hi @이지은 

Look like you faced this bug: https://jira.atlassian.com/browse/JRACLOUD-78528

Please watch and vote for this ticket.

Thanks,
Thuan Nguyen.

[Marlene Kegel - codefortynine]

Hi @이지은,

I am Marlene from codefortynine.

It could also be the case that in your filters are issues from different projects with different workflows. Both have the resolution "Resolved".

The Quick Pie Chart gadget of our app Quick Filters for Jira Dashboards maps field values by name, therefore it would display the value "Resolved" only once, even if it exist in two different workflows.

[Sebastian Krzewiński]

Hi @이지은 

You need to be jira administrator to do this. Go to https://your_site/secure/admin/ViewResolutions.jspa and delete unwanted resolution. Jira will ask you what value should have tickets after deleteing.

Regards,

Seba

[이지은]

Hi, Sebastian Krzewiński!

Thank you for your kind explanation :) I will try again with your suggestion.

[Sebastian Krzewiński]

@이지은 

If it will work please accept my answer. This will help other community users when they will looking for an answer :)