How can I see epics into Timelines from Plans

[Diego Carrillo]

I am working into Jira Plans but when I am trying to get epics in the Timeline section, these are not appearing...just User Stories and Bugs are visible. How can I get epics too?

[John Funk]

Hi Diego - Welcome to the Atlassian Community!

What are you using for the basis of your plan - project? board? filter? 

Make sure Epics are included in whatever your source is. 

[Diego Carrillo]

Hi John, I am using Filter and selecting project, label to get items because using just project it wasn't getting data and all types of cards are marked as well...When I am doing the same with a different team/project then is when I can get  Epics and so on

[John Funk]

I see there are two filters set. What's in those? Maybe clear all of your filters and see if that helps. 

[Diego Carrillo]

I have cleared all filters and effectively I am able to see Epics too but, not all of them...do you have some advice here?

[John Funk]

What does your filter look like? If you look at the results of the filter in the search area, do you see all of the epics there? 

Another thing to check is the settings for the plan to see if anything has been excluded. 

[Calvin]

What type of link is your Epic and Story? Is the story a "Child Work Item" of the Epic (in your story is it Parent linked to the Epic). Or is it "has a/ is a" something?

[Diego Carrillo]

 I have following structure:

Epic x (Item that I cannot see)

       User Stories (I can see all of them)

              Tasks (I can see all of them)

               Bugs (I can see all of them)

But when I am looking for specifics Epics into Plans / Timeline, looks like they don´t exist. I have selected project, labels, all types of items, creation dates and nothing is working as expected