How can I view tasks whose status is hidden in the backlog?

[Ebru Ergenc]

How do I keep tasks in the backlog that I do not want to appear on the Kanban board, but that I have stored in the backlog for the next sprints?

Problem: I can't see the tasks in backlog because I hide status/columns on the Kanban board.

[Walter Buggenhout]

Hi @Ebru Ergenc and welcome to the Community!

If you are running sprints - first of all - you are using a scrum board instead of a kanban board. The items that appear on the board are there because they have been assigned to the current sprint, not because they are in a specific status. As soon as you start a sprint, the issues in that sprint should appear on the active sprint view of the board.

Another thing to consider is that every status in your process should be mapped to a column on the board. Issues in unmapped statuses will not be visible on the board.

Apart from that, I assume that you have put certain issues in a status that belongs to the active sprint rather than a backlog status, while they are not in the current sprint. If that assumption is correct, then this is a situation you should avoid. When you work in sprints, people should not be working on items that are not in the current sprint.

I would either recommend adding those issues to the current sprint and completing them as soon as possible first or update their status back to a backlog status, so they re-appear in the backlog. To add the issues to your active sprint, just edit them and set the sprint custom field to the current sprint if you would prefer that option.

Hope this helps!

[Laralu]

Hi @Walter Buggenhout 

I have another question indirectly related to the issue. Maybe you can help me with it?

I created a new status called "Cancelled" for both TASKS and BUGS. 

I want to:

- see the cancelled issues in the Backlog view

- but I dont want to see them in the Active Sprints view (I dont want to add a "CANCELLED" column nor do I want to add the "cancelled" issues to an existing column).

Is this possible? 

It seems I have to have the "cancelled" status mapped in some column in the Active Sprints view in order for me to see those issues in the Backlog. And I am only interested in seeing the in the Backlog view.

Thank you very much!

[Sanjog Sigdel]

Hello @Ebru Ergenc Welcome to the community.

You should map the tickets whose status you want to display in the board with respective columns.

Map everything else in the first column say ToDo.

This way ticket not having sprint it will not be shown in the active sprint and everything else shows in backlog.

Please let me know if this helps.