Hi @venom76966 ,
Welcome to the community!
Atlassian is shipping 30+ gadgets that you can use to create the dashboard you need. Create a dashboard (any user can do it) and then go explore!
On top of that there are also pretty awesome apps you can purchase to extend the reporting capabilities even further.
As a start I would recommend
- Created vs Resolved chart, Recently created chart to see some trends on turnover of issues.
- Two dimensional filter statistics is always good to display a matrix of two issue fields - status vs issue type for example.
- Issue statistics will show % bars on a chosen issue field.
- A favourite is also Filter Counts where you define one basic filter and then can add more subfilters on top of that presenting a list of figures, for example How many open Bugs do we have? How many issues have been closed last full month?
- Pie chart will as it sounds present a piechart with % split per a chosen issue field
By your question title it seems like you are requesting a report to look for individual user performance. You can choose "assignee" as your issue field to split a pie chart or a two dimensional filter statistics on to see who is assigned to most tickets, Who closed most tickets last week etc.
BUT, a big but, it is not the whole truth. In Jira anyone can close anyone else issues, issues varies in size and complexity so doing a simple number report will not be totally fair and constructive. I generally tend to think that any type of reporting, if made publicly aware to the team, will affect the user behaviour. Example: if you will pull reports on issues closed per user each week and have the individual measured by this you will soon see the behaviour of the individual to try to choose as easy issues as possible to get their number up, which is of course counterproductive for team and company.
all the best
/Lisa
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