How did my internal jira get connected to my Cloud Confluence/JIRA?

[Kathy Plamann]

Hi

We have an instance of JIRA that is inside our firewall. Somehow our Cloud Confluence/JIRA instance is now linked to our internal JIRA instance. How could this have happened?

Thanks

Kathy

[David Di Blasio · Accepted solution]

Hi Kathy, 

There's nothing automatic that would link the applications, and you would indeed need admin rights on both instances to complete the link. Hope this helps .

[Kathy Plamann]

Thanks David!

[Kathy Plamann]

Yes it is odd. But no the instance has always been behind the firewall. I just want to make sure there are no automated connections that Atlassian does from an internal instance to your cloud instance. I know it is unlikely that Atlassian does this.

From what I have read, to connect the internal instance to the cloud instance you have to have admin rights in both the cloud and the internal instance.

Thanks

Kathy

[David Di Blasio]

Hi Kathy,

That sounds quite odd. Was the instance behind the firewall migrated from cloud by chance?