How do I allow public users to see dashboard and items within the dashboard?

[Shane Kremer]

I have a dashboard that I want to share with some execs, but don't want to have to deal with them logging into Jira. I've created a simple dashboard with a single widget, which is to view some issues.

• I edited the permission scheme for the project and gave public access to "Browse Project"
  • "Any logged in or anonymous user can browse this project."
• I made sure that the query was shared publicly
  • This filter is visible to:
    • Public
• I made sure that the dashboard was also available publicly

When I try to view the dashboard as an un-authenticated user, I can see the dashboard, but the issue list is emtpy.

Is there an additional permission that I need to grant? This is pretty ridiculous.

[Gorka Puente _Appfire_]

Hi @Shane Kremer

Jira restricts every piece of content, so if there's anything that an external user cannot see in those issues, then, it won't show anything at all. I've created a simple dashboard too and shared it without luck...

If you are up for a commercial app, we provide one called Dashboard Hub for Jira that lets you share in a secure way any reporting dashboard that you create: Agile Team dashboard, ITSM dashboard, DevOps dashboard. 

Hope this helps!

[Noel Ransom]

Hello Gorka - I took a look at your plug-in, very cool! The user pricing, is that based on the people that can use the plug in or defaults to however many total users are in the entire Jira instance?

[Gorka Puente _Appfire_]

Hey Noel, I'm glad you like our product :) I'm afraid the user pricing is based on the entire Jira instance. Licensing is handled by Atlassian and we cannot control pricing based on the number of people that use the app. 

We do have mechanisms for admins to control who can use the app, and soon, to also control who can publicly share content.

Let me know if I can be of any help!

[Gamal Ardipratama]

@Shane Kremer same thing happened to me. did you happen to have the solution?

[Ryan Lange]

@Shane Kremer We are also experiencing the same issue.  Did you find a solution?

[Alexander Pappert]

can you open the filter as un-authenticated user?

what do you see there?